Information we collect
Information you choose to submit through the contact form, such as your name, company name, email address, phone number, and message contents.
Basic technical information that may be collected automatically when you visit the site, such as IP address, browser type, device information, pages visited, referring pages, and server logs.
Information from calls, emails, or other direct communications if you contact us outside the website.
How we use information
To respond to inquiries, schedule consultations, provide support, and communicate about services you requested.
To operate, secure, troubleshoot, and improve the website and related business systems.
To maintain business records, prevent abuse, and comply with legal or contractual obligations.
Contact forms and third-party services
This site may use third-party services, including embedded contact forms, hosting providers, analytics, security tools, or spam-prevention services. These providers may process information as needed to provide their services.
We do not sell personal information. We share information only with service providers, business partners, or authorities when reasonably necessary to operate the business, provide requested services, protect the company or users, or comply with law.
Healthcare and sensitive information
Please do not submit protected health information, passwords, confidential credentials, or highly sensitive business information through the public website contact form.
If sensitive information is needed for support, XTS will provide an appropriate method for sharing it.
Data retention and security
We keep information only as long as reasonably needed for the purposes described above, unless a longer retention period is required by law, contract, or legitimate business needs.
We use reasonable administrative, technical, and organizational safeguards to protect information, but no website or electronic transmission can be guaranteed completely secure.
Your choices
You may contact us to request access, correction, or deletion of personal information you have provided, subject to legal, security, and business recordkeeping requirements.
You can avoid submitting personal information through the website by contacting us by phone instead.
Contact
Questions about this Privacy Policy can be directed to Xpert Technology Solutions at 919-228-9998.